Tag: gulo.ai

Omni Channel Optimization

by gulocanada, posted in Services

From improving customer and citizen experience and leveraging chatbots, to cloud based IVR or integrating key social media channels and metaverse integration, Gulo.ai can help.

Gulo.ai helps organizations to: determine the right omni channel strategy, define a metaverse/AR/VR strategy, implement key components like cloud based contact centers, like AWS Connect, chatbots and much more.

In addition we can run Contact Centers for you as a managed service while transforming to more automation and reducing costs.

Innovation & Modernization

by gulocanada, posted in Services

Modernizing legacy processes and applications is key to stay and get on track with customer and citizen expectations as well as reducing technical debt. Leveraging platforms like Salesforce allows for rapid deployment and development of innovative solutions.

Some example projects include:

  • Salesforce Net Zero Cloud deployment to enable ESG reporting within weeks.
  • Salesforce OmniStudio to rapidly develop new application to allow decommission if legacy application.
  • Mulesoft integration of legacy and new application to enable transformation project to commence over time instead of big bang.
  • Mulesoft automated integrated to automate business processes rapdily.
  • And many more, contact us to hear more.