IT Support & Managed Services

Gulo can support your IT needs as a managed service or on an ad hoc basis. Gulo helps to implement an IT roadmap and solve a variety of IT challenges. From enhancing your website to installing software to replace hardware and network cables, Gulo is a one stop shop for your IT support needs. Please contact us for more info.

ECI Spruce

ECI Spruce is an End-to-end business management software solution specifically for home and building materials suppliers. Gulo helps to implement and support ECI Spruce implementations. From creating custom reports, to improving your lumber or corporate processes Gulo is here to help. Significant savings through more automation process improvement and analytics can be expected. Please contact us for more info.

Omni Channel Optimization

From improving customer and citizen experience and leveraging chatbots, to cloud based IVR or integrating key social media channels and metaverse integration, Gulo.ai can help.

Gulo.ai helps organizations to: determine the right omni channel strategy, define a metaverse/AR/VR strategy, implement key components like cloud based contact centers, like AWS Connect, chatbots and much more.

In addition we can run Contact Centers for you as a managed service while transforming to more automation and reducing costs.

Automation

With a scarcer workforce in North America automation of your processes and work is becoming more key then ever. Leveraging automation capabilities of platforms like Twilio, Salesforce and Mulesoft and Robotic Process Automation like UiPath, Automation Anywhere and Microsoft PowerAutomate, Gulo can help you to automate and to free up your people to work on value add activities.

With effort reductions between 50-90% significant improvements can be made rapidly.

Quick win automation is in our DNA!

Innovation & Modernization

Modernizing legacy processes and applications is key to stay and get on track with customer and citizen expectations as well as reducing technical debt. Leveraging platforms like Salesforce allows for rapid deployment and development of innovative solutions.

Some example projects include:

  • Salesforce Net Zero Cloud deployment to enable ESG reporting within weeks.
  • Salesforce OmniStudio to rapidly develop new application to allow decommission if legacy application.
  • Mulesoft integration of legacy and new application to enable transformation project to commence over time instead of big bang.
  • Mulesoft automated integrated to automate business processes rapdily.
  • And many more, contact us to hear more.